Buyer Offers allow Brokermint users to handle the buying process in a more consistent and simpler way, keeping all things in one place. Here are a few quick facts to help you get started:
- Offers have a similar lifecycle as Transactions
- Offers have four states: active, accepted, withdrawn, or rejected
- Offers page has three main zones: Left sidebar, the I want to... menu, and activity feed
Getting started with Buyer Offers
When first accessing the Offers page, you'll see a notion that you have no active offers to display. Here, you can create a new offer by clicking the button in the middle or the top right of the page.
Within the page, you also can adjust the current view. The initial view will have an Active offers filter. You can change it to Withdrawn or Rejected by clicking the related dropdown, as well as creating a new custom view adjusted to your needs.
How do I create a new Buyer Offer?
Click the Create offer button to create a new offer.
Step 1 – Fill in Buyer Offer details
Within the opened dialogue window, fill out the general required fields, such as address, city, state, zip, price, and financing. Then, fill out the additional fields if needed (you can add them within the Fields > Offer fields section).
Step 2 – Add Buyer Offer contacts
You must add the following contacts to proceed with the Offer creation:
- Buyer (required)
- Seller (required)
- Buyer Agent (required)
- Seller Agent (optional)
You can also add any number of additional contacts manually if needed.
Adding offer from MLS
You can add a Buyer Offer from MLS by clicking the Create offer button and selecting the Search MLS option from the list.
After creating a Buyer Offer, its status will be set as Active by default.
Navigating the Buyer Offer page
The Buyer Offer page has three main components:
- Left menu
- I want to... menu
- Activity feed
Same as for Transactions, the left menu displays general offer info with the address, buyer name, status, and Edit button. It also has a Back button that allows you to navigate back to the Offers page.
I want to... menu
This button allows you to take any actions with your Buyer Offer, such as:
- Mark offer as accepted or rejected
- Withdraw the offer
- Edit offer
- Send an email
- Upload a document
- create eSign package
- Add a comment/note
Accepting, rejecting, or withdrawing a Buyer Offer
- When marking an Offer as accepted, you can turn it into a transaction, while leaving the offer status as accepted.
- After marking an Offer as rejected from the I want to... menu, Offer status will be changed to rejected.
- Withdrawing an Offer will also set the status as withdrawn.
This section allows you to see and monitor all actions that were made within the Buyer Offer. Available actions include:
- Offer actions (accepting, rejecting, or withdrawing)
- To-do tasks completion
- Exemption requests
- eSign package activities
- Document uploads and downloads
- Offer info updates
How do I create an additional field for a Buyer Offer?
Go to Fields > Buyer offer fields > Add field and add a new field. After creation, it will be available when creating new offers.
How do I change the Buyer Offer owner?
Within your Offer, go to edit > Edit contacts. In the opened window, click the three-dots icon near the related contact and select Make offer owner.
How do I upload documents to a Buyer Offer?
Within the offer, click I want to... > Upload document and select the needed file. After uploading, you'll see it in the offer's Activity feed.
How do documents get transferred from the Buyer Offer to the transaction?
After marking your offer as accepted (I want to... > Mark as accepted), you will be able to select whether you want to turn your buyer offer into a transaction. After starting a transaction from the buyer offer, the buyer offer documents will appear in the Unsorted folder of your newly created transaction.
In the buyer offer:
In the transaction:
You can start a transaction from the accepted offer using the related button in the activity log:
How do I eSign a document in a Buyer Offer?
After adding a checklist to the buyer offer, click the three dots icon near the task and select whether you want to Upload the document from your local storage or Use forms. After that, you can select signers and other parties, and proceed with the familiar eSign process.
How do I delete a Buyer Offer?
Within the offer, click I want to... > Delete and confirm the deletion. Offer deletion event will be shown in the Activity log. Keep in mind, deleting a Buyer Offer is a permanent action and cannot be undone.
How do I create a Buyer Offer checklist?
First, you'll need to create a buyer offer checklist template. Go to Checklists > Buyer offers > + Add template. After creating and adding up some tasks, you'll be able to see it when creating a new Buyer Offer or editing the existing one — through the I want to... > Add checklist.
While working and adding multiple checklists, you'll be asked whether you want to remove all incomplete to-do items or have new checklist's to-dos will be added on top of existing ones.
The offer's activity log also displays the checklist task's description:
How do I send an email with an attachment from the Buyer Offer?
Within your buyer offer, go to I want to... > Send an email option. Above the recipient field, you'll see the add document dropdown that allows you to attach any document that has been already uploaded to your buyer offer.
How does Buyer Offer eSign work?
Within the buyer offer, you can create, sign, and track the progress across your eSign package. The I want to... > Create eSign package option will let you seamlessly create the eSign package.
In the offer's activity log, you can see signer statuses, track the progress, and view the package with a click.
How do Buyer Offer permissions work?
Buyer offers have a separate permission section that is built to mirror users' permissions in Transactions. For example, if they don’t have the ability to delete a Transaction, they won’t have the ability to delete a Buyer Offer unless their Admin changes their permission set.
Admins can remove the module from agent accounts if they wish to, or limit their ability to access certain functions in the module.