Sometimes your brokerage appears on both sides of a transaction. This happens when switching a transaction status from 'Listing' to 'Pending', so the brokerage represents both sides in error. This problem can be easily resolved in a few clicks.
How do I remove brokerage from the buying or listing side?
Whether you want to remove brokerage from the buying or from the listing side, the algorithm is the same.
Go to your Transaction > Commissions > Edit from the right-side menu. Select your brokerage or the Existing company contact option and click Save.
As a placeholder for the brokerage or side you don't know yet, create a draft contact called 'Filler Brokerage', for example.
This video helps to understand why this is happening and how to solve this issue.