Custom email templates


The Custom Email Template feature allows you to upload your office email templates into the Brokermint email system within a few clicks. Add any number of email templates you are regularly using and automate every step of the real estate transaction process. With an easy-to-use pull-down menu, system admins or agents can choose the correct template, which instantly populates an email with critical transaction information.


Many Brokermint users love this feature because it is:

  • Compliant: Easy to comply with your office procedures and state regulations
  • Accurate: Reduce human error and headaches
  • Automated: No more cut and paste, or manually typing emails
  • Consistent: No more surprises
  • Efficient: Your agents will accomplish tasks quicker


How do I create a custom email template?

Go to Fields > Email templates and click the Add template button. Then, enter the template Name, letter Subject, and Body text.


Once created, the template can be used for sending emails.

Use the shortcodes listed below to pull dynamic data into your email templates.

General Shortcodes

You do not need to include the {{ }} braces in your actual shortcodes; they're given as a layout example.

To get the shortcode for buyer's agent, create a custom field for buyer agent and use the following custom role command: $(custom_field:buyer agent).

$(today) - today's date in format May 23, 2018

Transaction Field Shortcodes

$(full_address) - full property address
$(custom_id) - transaction ID
$(price) - transaction price
$(closing_date) - projected closing date of the transaction
$(transaction_type) - type of the transaction
$(representing) - buyer, seller or both
$(created_at) - the date when transaction was created in Brokermint
$(acceptance_date) - acceptance date of the transaction
$(status) - transaction status
$(custom_field:Field Name) - any custom field of the transaction

Contact Shortcodes

$(contact:{{CONTACT ROLE}}:{{CONTACT NUMBER}}:name)
$(contact:{{CONTACT ROLE}}:{{CONTACT NUMBER}}:company)
$(contact:{{CONTACT ROLE}}:{{CONTACT NUMBER}}:email)
$(contact:{{CONTACT ROLE}}:{{CONTACT NUMBER}}:address)
$(contact:{{CONTACT ROLE}}:{{CONTACT NUMBER}}:city)
$(contact:{{CONTACT ROLE}}:{{CONTACT NUMBER}}:state)
$(contact:{{CONTACT ROLE}}:{{CONTACT NUMBER}}:zip)
$(contact:{{CONTACT ROLE}}:{{CONTACT NUMBER}}:phone)

* {{CONTACT ROLE}} - role of the user or contact within current transaction,
case insensitive. For example: "Buyer's agent" or "Broker"

* {{CONTACT NUMBER}} - sequential number of the user or contact with the same
role (top to bottom). So if there are two or more people in the same role, you can specify which one you're referring to. For example: "1" or "2"

* there is a special role "coop_side" available if company represents
only one side

Complete Examples: $(contact:seller:2:name) OR $(contact:buyer's agent:1:email)

Commission Shortcodes

$(tgc) - total gross commission

$(shared_income:{{NAME}}) - sum of all shared income items with
specific name paid to the office

$(unshared_income:{{NAME}}) - sum of all unshared income items with
specific name paid to the office

$(award_distribution:office) - award distribution to the company
$(award_distribution:coop_side) - award distribution to the coop side
$(award_distribution:listing) - award distribution to the listing side
$(award_distribution:buying) - award distribution to the buying side
$(GROSS_INCOME) - company gross income
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